Customer's Satisfaction is our Prime priority. Keeping customer's trust in mind, we devised our refund/replace policies very convenient and easy. Here are major point of our policy.

Although there is only check warranty in physical stores, Apzone.pk provides 03 days Replacement guarantee on electronic items for our valued customers.

If the product is not working properly, we recommend you to please call/whatsapp/sms on our official no 03217463492 and register your complaint. Our Technical team will call you back, enquire about complaint, brief/guide about complete operational procedure. Most probably, it will start working because we send all products after testing.

In Case, You think the product is Faulty, Please Share its video mentioning Fault with us to our Whatsapp (0321-7463492), our technical team will evaluate it. Some times its lack of operational guideline for which our Technical expert team will guide you. But if Fault established, Please send us back to our office, we will replace it happily.(we will pay you courier expense through Easypaisa/Jazz Cash-120 Pkr Standard Rates)

If you don't like the product , and want to replace/ Exchange it with other one, NO PROBLEM. We will happily replace the product. All you need to do is notify us through call on 0331-4527822, 03102004444. Send us Product on our agiven Address with its invoice, and Written Note of new Desired product. Our quality customer team will check the product and packaging. Then we will send you new product.

please do Make video while unboxing parcel,We will accommodate any damage/broken product complaint,if customer has Unboxing Video.

We Encourage you to please Lodge Your complaint on our above link.